Support
We're here to help you get the most out of Dahabak.
Frequently Asked Questions
How often are gold prices updated?
Gold prices are updated every 30 minutes from trusted Egyptian gold markets during market hours.
Are the prices accurate?
We source our prices from reputable market data providers. However, actual prices may vary between dealers. Always verify with your gold dealer before making transactions.
Is my portfolio data secure?
Yes! Your portfolio data is stored locally on your device by default. If you create an account, data is encrypted and stored securely on our servers.
Can I use the app offline?
Yes, the app caches the latest prices so you can view them even without an internet connection. However, prices won't update until you're back online.
How do I delete my account?
You can request account deletion through our Delete Data page or by emailing privacy@dahabak.app.
What languages are supported?
Dahabak fully supports both English and Arabic, with optimized RTL layout for Arabic users.
Still need help?
If you couldn't find the answer you're looking for, please reach out to us:
support@dahabak.appWe typically respond within 24-48 hours.